Product Development Using QFD Methodology-A Case Study Of Car Wipe

Mohd Fairuz , Suliman (2006) Product Development Using QFD Methodology-A Case Study Of Car Wipe. Project Report. Melaka, Malaysia, UTeM. (Submitted)

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Abstract

Quality Function Deployment, (QFD) is a method for translating customer's requirements into appropriate company requirements at each stage, from research and product development, to engineering and manufacturing, to marketing, sales and distribution. It is a comprehensive method for matching customer requirements to engineering characteristic of a product. In this research, Car Wiper is chosen as a case study to fmd out the solution of having to rise up the wiper while parking in direct sunlight. Customers requirements are gathered through feedback from questionnaires. The survey results are then applied into the house of quality (HOQ) and the proposed product characteristics are revealed. The solution to this problem is by using special designed of the car wiper stand I holder that can up-holds the car wiper hanging from the windscreen. The designed of the up-holds device can help the customers to overcome this problem efficiently.

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