Functional Testing And Develop Customer Xperience Solution ( CXS ) Test Procedure For Cubic Electronic Sdn Bhd

Fauzi, Ramly (2009) Functional Testing And Develop Customer Xperience Solution ( CXS ) Test Procedure For Cubic Electronic Sdn Bhd. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

This thesis is about development of Customer Xperience Solution ( CXS ) testing procedure for Cubic Electronics Sdn Bhd. CXS product is related to hospitality industries. This product is a summaries of new technology that be upgrade from time by time based on the existing technology as a 'SET TOP BOXES'. In the industries, the specific and good testing procedures is important to guarantee the product has a quality when out to the market and also follow the specification. So, Cubic Industries Sdn Bhd need to develop a specific procedure to testing CXS product and the product must follow the specification that customer need. This product consists a few of unit board that will function to operate the system. That units means VIA CN700 Chipset Motherboard, Random Access Memory ( RAM ) Kingston 512MB DDR2, Network Interface Card DLINK 10/100MBPS, IR Receiver with Transmitter / IR RX / IR circuit board, television / desktop and Power Supply Bracket. The main objective of this thesis is to develop the best testing procedure that can applied for Cubic Industries Sdn Bhd. This procedures also can help to solve the problem that occur in testing field. Other than that, this project also is an exposure to a new technology that involve in hospitalities industries, entertainment and communications. The testing procedure will be developed focus on product display/video, network/server, remote control and audio. From the testing, the exposure focus is on how to apply the test the product and also the testing instrument that will be apply in the future. The research output will be the holistic test procedure that will be refer by technical personnel in future.

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