Development of an IoT-based smart shopping trolley using a microcontroller

Othman, Indah Sara Suci (2023) Development of an IoT-based smart shopping trolley using a microcontroller. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This research project responds to the imperative for retail innovation through the implementation and evaluation of smart shopping trolley system. The background highlights the persistent inefficiencies in traditional retail checkout processes, necessitating a technological solution. The overarching problem lies in the need to enhance both operational efficiency and customer satisfaction within the retail landscape. The objectives of this study are threefold: firstly, to develop a hardware device that uses RFID technology on a shopping trolley for item detection. Next, is to create a user-friendly webpage that allows customers to view the items in their trolley and to enable staff to monitor the inventory database, and the last one is to analyse the effectiveness of the RFID technology in improving the retail industry. The methodology encompasses a comprehensive literature review to understand existing technologies, followed by the formulation and implementation of the RFID system. A flowchart is used to encapsulates the whole system, with clear functions and workflow of the system.The results indicate a significant reduction in checkout times, affirming the efficacy of the RFID-enabled smart shopping cart system. Volunteers feedbacks suggests a positive shift in satisfaction levels, signaling a potential transformation in the retail checkout experience. In conclusion, the integration of RFID technology holds substantial promise for optimizing retail checkout processes. Future directions involve refining the system based on feedback, exploring scalability for larger retail environments, and investigating potential integrations with e-commerce platforms. This research contributes valuable insights to the field of smart retail solutions, fostering continued advancements in enhancing the retail experience through technology.

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