Analysis on success factors of lean six sigma implementation in SME and it’s relevancies in era of pandemic covid-19

Lujah, Brendan Steeve (2022) Analysis on success factors of lean six sigma implementation in SME and it’s relevancies in era of pandemic covid-19. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

Nowadays, Lean Six Sigma (LSS) have become a well-established business strategy. Due to the Pandemic covid-19, many obstacles and multiple pressures on the organization and SME industries to implement Lean Six Sigma (LSS). Therefore, the relevancies of implementation of LSS in SME need to study more to find the relevancies status of whether the LSS is still adequate to be implemented or not at SME in the era of Pandemic covid-19. This project is consisted of three different methodologies to achieve each objective that has been set for this project. This project report explains more about the methodology in terms of data collection, data analysis, and the final results. This project aims to analyze the success factors of Lean Six Sigma implementation in SME and its relevancies in the era of pandemic Covid-19. This project consists of three objectives. The first objective is to clarify the success factors of LSS implementation in Small and Medium Enterprises (SMEs) through the literature study. The finding for objective one is that 13 clusters of success factors have been selected, and after a deep analysis, only four success factors out of 13 are chosen to be the most common LSS Success Factors. The second objective is to analyze whether the LSS practice is still relevant to the SME in the current pandemic of Covid-19. The relevancies status is decided after a deep analysis of the obstacles in Covid-19 to SME and the LSS success factors using the comparison method. For objective two, three out of four most common LSS success factors are irrelevant to implementation in SMEs during the era of pandemic Covid 19. After the relevancies status of each of the most common LSS success factors has been decided, the third objective is to make recommendations do(s) and don(s) for the irrelevant most common success factors. For the do(s), there are 13 recommendations and seven for don(s). This recommendation is to give some idea for SMEs on how to encounter the obstacles in the way to help achieve success in implanting LSS at SME during the pandemic Covid-19. This project output is beneficial because the output of these projects will be the guidelines for SME to plan and manage their strategy.

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