The critical success factors of lean implementation towards performance improvement in manufacturing industry : A case study in Melaka

Mohd Asri, Nor Hafiza (2018) The critical success factors of lean implementation towards performance improvement in manufacturing industry : A case study in Melaka. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The concept of lean implementation was first introduced by Toyota Production System (TPS) as a first system working correspond with the guidelines of lean manufacturing and it is recognized as successor of TPS. There are many company recognized the significant benefits as a result of lean manufacturing implementation however not all are yet success stories.Thereby,for effective implementation of lean manufacturing in organization, one must clearly blend the critical success factors that will make the implementation successful.This paper aims to determine the initial factors, transformation progress of lean and investigating the relationship between critical success factors of lean implementation and affect towards performance improvement in manufacturing industries.This research outlines the importance of skill and expertise,organizational culture and leadership management as the critical success factors of lean implementation. The significant of study is expected to provide the critical analysis that benefit to both academic and manufacturing industry in order to improve manufacturing sector as one of the major source of economic so that it will provide a way to compete effectively among the others developed countries at the same time can provide innovative solution for better decision making within the organization. The research methodology includes the design of research questionnaire for quantitative and collecting data by mailing and personal visits. The questionnaire survey is constructed based on Likert-scale rating to collect the data among 150 targeted respondents ranging from technical and management personnel of manufacturing companies in Melaka which are implementing or have implemented lean manufacturing. IBM Statistical Product and Service Solution (SPSS) used in order to analyse the data. The research finding indicates that the respondents ranked the organizational culture as the most critical factors for success of lean implementation.

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