The challenges of implementing intelligent transportation management system among third party logistic companies in Malacca

Vishu Varthan, Rishikaran (2025) The challenges of implementing intelligent transportation management system among third party logistic companies in Malacca. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The implementation of Intelligent Transportation Management Systems (ITMS) poses significant challenges for third-party logistics (3PL) companies in Melaka. This research focuses on exploring the barriers that impede the successful integration of ITMS within the logistics industry. Through qualitative research methods, including semi-structured interviews and case studies, this study investigates the specific obstacles faced by 3PL companies in Melaka when adopting ITMS. By examining factors such as cost implications, data quality management, employee resistance, and security concerns, the research aims to provide a comprehensive understanding of the challenges associated with ITMS implementation. Furthermore, the study seeks to identify effective strategies to overcome these barriers and enhance the adoption of ITMS among 3PL companies in Melaka. The insights gained from this research not only contribute to the existing body of knowledge in logistics and supply chain management but also offer practical recommendations to facilitate smoother and more successful ITMS implementation within the Melaka logistics sector.

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