Development of hostel complaints system for UTeM using PHP MySQL database

Md.Tahir, Asliza (2021) Development of hostel complaints system for UTeM using PHP MySQL database. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

In the current era of technology, all management is typically managed by using an appropriate database. In this article, a UTeM hostel web-based complaint system was developed. This project aims to create a system called "Hostel Complaint System for UTeM” that can be accessed by student, admin and technician. This method may be helpful for users to report online regarding damaged equipment in the hostel. The idea comes when all students have difficulty complaining about the damage in their room or hostel since all students must come to the hostel office first before writing manually about the damage to the hostel. Furthermore, this outdated approach often causes delays in repair time because sometimes the complaint forms kept in the administrative office were missing or the administrator forgets to submit the complaints to the technician. Therefore, all these issues can be addressed with this system. This system uses a MySQL connection database with PHP language and use XAMPP as a server platform. This system uses XAMPP as a local host server as a testing development. This project has successfully functional for all three users which is admin, student and technician. To implement this project, it should be uploaded to the actual domain server so that it can be used for desktop and phone

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