Vacaour

Lee, Wen Huey (2021) Vacaour. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

	Text (24 Pages) Vacaour.pdf - Submitted Version Download (5MB)
	Text (Full text) Vacaour.pdf - Submitted Version Restricted to Repository staff only Download (42MB)

Abstract

Tourism and travel-related services including of some services provided by hotels, restaurants, travel agencies, tour guide services and other related services. While digitalization offers great potential for many aspects of tourism services, they are made up of a complex web of relationships between a variety of suppliers, tourism products, destination marketing organizations, tour operators and travel agents, among many others. Thus, tourism industry is defined as consisting of transportation, accommodation, food and beverage, recreation and entertainment and travel services. There are several online platform that serves this service to the public nowadays. However, not enough information presented for a trip and unresponsive customer service has bring complaints and negative affect towards the travel providers. By using VacaOur, provide lower-cost travel to travelers and the freedom to plan and book the trips. They can enjoy available discount based on the voucher code provided and save a a cost for their journey. Besides, travelers are able to share their journey moments with others too by sharing their photo. Any enquiry from travelers will get fast feedback through email or direct phone call to enhance customer service experience. Thus, customers who like to travel can just install the VacaOur app from Play Store in their Android device and start exploring, planning, and booking for their next trip.

Actions (login required)

View Item