KUITTHO Application Helpdesk

Julia, Kadri (2006) KUITTHO Application Helpdesk. Project Report. UTeM, Melaka, Malaysia. (Submitted)

	PDF (24 Pages) KUITTHO_Application_Helpdesk.pdf - Submitted Version Download (4MB)
	PDF (Full Text) KUITTHO_Application_Helpdesk.pdf - Submitted Version Restricted to Registered users only Download (38MB)

Abstract

KUITTHO Application Helpdesk is developed for Information Technology Department of Kolej Universiti Teknologi Tun Hussein Onn, Parit Raja. This web system will be used encompasses the whole Kolej Universiti Teknologi Tun Hussein Onn areas that are using application across the place. To complete this system, Personal Hypertext Pre Processor was be utilized as a development tool. The KUITTHO Application Helpdesk is divided into two that are User site and Administrator site. The purposes of this system are to keep track records easily and quickly, to have a user friendly system and also to have security control to ensure data integrity. In addition, it helps user know any latest information on the particular Application and also to save the data into one database. This system enables user to access and retrieve data. On the other hand, the administrator is able to insert, update and delete data or information from the system. This system's aim is to lighten the staffs' burden and provide an easy way for administrator to maintain the records. This system uses client-server technology, which consists of application layer and server layer. As a conclusion, this system has brought a lot of consequences to Kolej Universiti Teknologi Tun Hussein Onn in order to transform the manual process into an online model.

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