Productivity Improvement: A Case Study On Implementation Of Quality At Communication Manufacturing Company

Siti Zubaidah, Salehudin (2009) Productivity Improvement: A Case Study On Implementation Of Quality At Communication Manufacturing Company. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

This case stuDy focuses on the implementation of quality to the productivity improvement at Multitone Electronics Sdn. Bhd. (MESB) for incoming inspection of Window R750R Display Silver. The objectives of this case study are to study and to measure the implementation of Acceptance Quality Level (AQL) to the company ,productivity. The stuqy of related literature review was carried out thorough the journals, books and websites. In order to indicate the planning process for this study, the Gantt chart and methodology flow chart were created. To analyze the data, some of the Statistical Quality Control (SQC) tools were used such as histogram, flow chart and cause and effect diagram. The major cause of rejection of Window R750R Display Silver was analyzed. From the analysis, the suggestion for improvement was suggested and the relationship between quality, productivity and cost were also determined.

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