Zero tolerance in production for quality improvement at composite industry

Aliff Zulkarnain , Mohd Nor (2015) Zero tolerance in production for quality improvement at composite industry. Project Report. UTeM. (Submitted)

Text ALIFF ZULKARNAIN MOHD NOR.pdf Download (397kB)

Abstract

Understanding and using management models, standards, and assessment tools, in conjunction with quality concepts and tools, can help ensure that businesses and other organizations survive and flourish over the long term. However, implementing a quality improvement stops short of managing a business from a strategic, systems perspective that can be accomplished using various management models, quality award criteria, and standards. Quality improvement is a quality trilogy which has several tools and technique that can be used to measure the level of quality. This research purpose is to study how to improve quality at composite industry. In the manufacture of composite products, they need to ensure that does not happen a lot of defects during the production process. The research is based on descriptive research design to conduct the research and use quantitative method because to collect data base on questionnaire. The research strategy by using study case and survey method will show how quality improvement which use the suitable quality concept can achieve zero tolerance in production. The aim of this project is to diagnose the quality improvement implement for composite product, then develop framework to successfully implementing. This paper presents the step-by-step application of the quality improvement methodology for reducing the rejection level of the fine grinding process. Several statistical tools and techniques were effectively utilized to make inferences during the project.

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