Factors affecting the implementation of e-logistic among small medium-sized enterprise (SMEs) in Malaysia

Abd Rahim, Muhammad Amin Zulhilmi (2025) Factors affecting the implementation of e-logistic among small medium-sized enterprise (SMEs) in Malaysia. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

Preview

Text (Full Text) Factors affecting the implementation of e-logistic among small medium-sized enterprise (SMEs) in Malaysia.pdf - Submitted Version Download (1MB) | Preview

Abstract

The purpose of this study is to investigate the factors that influence the implementation of e- logistics among small and medium-sized enterprises (SMEs) in Malaysia. The study focuses on factors which are electronic payment systems, organizational structure, human resources, and legal infrastructure. The research makes use of a mixed-methods approach and draws on the Technology-Organization-Environment (TOE) paradigm. Geographically, the study is limited to small medium sized enterprise that using e-logistic in Malaysia. The methodology employs a quantitative method strategy, collecting 173 extensive data and using the statistical package for social science (SPSS) for data analysis. The findings revealed that electronic payment system is most influential factor toward on adoption of e-logistic among small medium sized enterprises in Malaysia. The implications of this study are SMEs should invest in staff training to overcome internal challenges, while e-logistics providers must offer user-friendly solutions. Policymakers should enhance digital infrastructure and provide financial incentives to support adoption. Wider e-logistics use can boost economic growth, job creation, and sustainability. Future research should explore its impact in other regions and examine emerging technologies like blockchain and AI.

Actions (login required)

View Item