Challenges in supply chain strategy and logistics performance in one of the sugar factories in northern Malaysia

Muahmad Saperi, Nurul Izzati Atiqah (2025) Challenges in supply chain strategy and logistics performance in one of the sugar factories in northern Malaysia. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

Today's business progress is one of the factors that contribute to the economic progress of a country up to the level of globalization. In the study of supply chain strategy challenges and logistics performance in one of the sugar factories in northern Malaysia, a research was conducted to understand the issues they face in supply chain and logistics and to achieve the objectives of the study. Several issues have been analysed for the common good, among these issues are internal challenges in managing inventory, external challenges in terms of product supply, and the impact of competition in logistics services. There are several internal challenges in terms of inventory management namely stock, maintenance, and information. External challenges in terms of product supply are damaged and contaminated product packages, and ineffective controls in action to prevent these issues from occurring. The impact of competition on logistics services in sugar mills affects the lack of transportation, production slows down and penalty payments are imposed. The methodology used for this study is in the form of qualitative data methods which are interviews and discussions to facilitate the researcher to conduct the study directly with the relevant parties in the factory. The results of the study can examine the issues that are the topic of discussion and get answers that meet scientific expectations.

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