Pizza ordering management system (POMS)

Muhamad Nazar, Siti Aisyah (2024) Pizza ordering management system (POMS). Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

Pizza Ordering Management System (POMS) is a web-based system designed to streamline the process of ordering and managing pizza orders. In the current system, all data collected during the ordering process are stored in a paper format, which is time-consuming for the staff as they have to manually take orders, prepare pizzas, and manage payments and deliveries. Additionally, manual data handling increases the risk of errors, such as incorrect orders and lost data. Therefore, POMS is developed to increase the efficiency of the ordering process by replacing the existing manual paper-based system. Customers can place their orders through the company website, fill in their personal details, and choose their desired pizzas. At the same time, the system minimizes human errors by automatically processing orders and calculating totals, and it reduces data redundancy by enforcing key constraints in the database. This system allows staff to efficiently manage order details, prepare pizzas, handle payments, and organize deliveries. Furthermore, POMS utilizes the Database Life Cycle (DBLC) methodology for development due to its structured approach, which includes specific deliverables and review processes for each phase. DBLC consists of six important phases: database initial study, database design, implementation & loading, training & evaluation, operation, and maintenance & evaluation. By following these phases, the Pizza Ordering Management System ensures a systematic and efficient management of the ordering process, enhancing the overall customer experience and operational effectiveness of the restaurant.

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