Exploring the sustainable digital business models utilized by social enterprises in addressing Malaysian socio-environmental issues

Yahaya, Muhammad Iqmal Haqim (2024) Exploring the sustainable digital business models utilized by social enterprises in addressing Malaysian socio-environmental issues. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This research aims to explore the sustainable digital business models utilized by social enterprises in addressing Malaysian socio-environmental issues. By fusing commercial principles with a social or environmental objective, social enterprises play a significant role in fostering change. In order to comprehend how these components, work together to produce creative solutions for Malaysia's socio-environmental problems, the study focuses on the convergence of sustainable practises, digital technology, and social entrepreneurship. The incorporation of digital technologies into these models in order to produce social and environmental value will be examined. Interviews were conducted to acquire data, and authentic information was obtained from a few Social Entrepreneurs based in Semenanjung, Malaysia. The study's findings and results revealed that the majority of interviewees were motivated to develop their social businesses through the use of digital platforms or channels. These Social Entrepreneurs, Enterprises, or Businesses receive much-needed support from the community in a variety of ways, including online business, customer engagement, telling their stories, promoting their business, and determining their social mission to solve or reduce socio-environmental issues in Malaysia.

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