A Study Of Technician Perception On Training Attended With Work Performance

Mohd Asyraf , Samsudin (2008) A Study Of Technician Perception On Training Attended With Work Performance. Project Report. UTeM, Melaka,Malaysia. (Submitted)

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Abstract

This research is carried out among technician of Telekom Malaysia Batu Pahat, Johor. The objective of this research is to find out the efficiency of the training programs attended by the technician of Telekom Malaysia Batu Pahat in aspect of knowledge,skill and attitude with work performance. Besides, this research also uses to get the feedback on the training programs attended. The data for this study collected through questionnaires. Sets of questionnaires are prepared of which are given to the 80 respondents of technicians of different categories of post. The questionnaire is divided into 4 parts which is consist of question that are related to the respondent's background, the aspect of the training programs attended, view on their perception of the training programs attended and view on the training programs to increase knowledge, skill, and attitude towards their work performance. The data obtained will be processed using software "Statistical Package for Social Science (SPSS) Version 13". Then, the data are analysis using frequency distribution, percentage, bar gmph, and scattered diagram.

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