Rosewood Resort Reservation system (RRRS)

Moh Shu Yuan, Sandra (2024) Rosewood Resort Reservation system (RRRS). Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The Rosewood Resort Reservation System is an essential component of the resort's operations, facilitating efficient and seamless booking processes for guests. However, the system has encountered several challenges that have affected its functionality and reliability. This report presents a comprehensive analysis of the problems identified within the current system and proposes potential solutions for their resolution. The primary issues identified include a cumbersome user interface, inaccurate real-time database updates, and inadequate security measures. These problems have resulted in customer dissatisfaction, operational inefficiencies, and potential data breaches. To address these challenges, this report recommends the implementation of a user-friendly interface, an improved database management system, and enhanced security protocols. By addressing these issues, the Rosewood Resort Reservation System can achieve greater customer satisfaction, improved operational efficiency, and ensure the security of guest data.

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