Nissa’s online ordering cookies and marketing system

Zulbahari, Zuliyana (2016) Nissa’s online ordering cookies and marketing system. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

Nissa’s Online Ordering Cookies and Marketing System (NOOCMS) is a webdatabase system proposed to support customer order management for small online business ventured by work-from-home people. Most of business operators in this domain chose file-based systems (such as Excel Spreadsheets) to record and manage their business data for its easy to-set-up and learn characteristics. Unfortunately, as the size of customer order data grows, file based system is no longer sufficient to handle large number of queries and complex reporting functions in timely manner. In addition, data quality problems such as accuracy, data redundancy and incompleteness are the common problems faced in file-based ordering system . Lack of backup facility in the system has also the business from data loss and eventually profit loss. Even though ordering systems are common nowadays, ordering systems that supports online businesses to migrate and integrate their customer orders data from file-based systems to a systematic database system is limited. Hence, this system allows customers to view various types of cookies, placing orders, update or delete orders made, and upload payment receipts into the system. The uploaded picture will then be approved by NOOCMS’s staff before their orders are being processed. NOOCMS’s staff can import and export order menu from an Excel Spread Sheet into the database and vice versa. Last but not least, this system will generate monthly revenue reports to be viewed by system admin.

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