Smart patient registration kiosk (SPRK)

Mohammed Hagar, Redhwan Ahmed (2017) Smart patient registration kiosk (SPRK). Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

An integrated Health Information System (i-HIS) is a complete web-based Health Information System which contains a lot of modules to cover all the scopes of the health facilities such as administration module, registration module, consultation module, pharmacy module, laboratory module, ward management module, billing module and other modules. The smart Patient Registration Kiosk (SPRK) is one of the modules from i-HIS which refer to a self-service patient registration system of i-HIS. However, in order to improve the quality and safety of healthcare, few organizations classify the patient registration process as a top priority. Thus, few gaps been identified in the traditional manual method of patient registration such as consumed much time, required a lot of manpower, case crowd and lack of privacy. Nowadays, the web-based applications are being used worldwide to increase the accessibility and availability of services and information. The patient registration could be done in the efficient method by using other devices such as kiosks, mobiles, tablet or computer, especially in hospitals and clinic because of this proposed kiosk considered as best option since it very easy to access and deploy. By having these self-services registration kiosks, the process of registration will be easy, smooth and it will reduce crowding in the patient registration process. Besides that, the SPRK is safe to use because it provides the user authentication while login to the system as user authentication is important because of the medical report is confidential information. Therefore, the patient can view and save their medical report after login to the system without any doubt. The hospital and clinic registration work would focus on the initial task which will improve the hospital and clinic service quality. The system has been developed using JAVA Server Page JSP programming language and Apache Tomcat 8 web server. Moreover, the methodology approached for this system is Prototype Model Software development Lifecycle because is suitable for a dynamic project with the ambiguous or incomplete requirement. As a conclusion, the proposed system gives more benefits for both government and private medical sectors or clinics. This is because of it will improve and ease the patient registration process, reduce manpower, secure information privacy and help registration staff to focus more on important tasks and the quality of Health Information System services can be improved.

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