Leadership skills towards employee engagement in SMEs

Foo, Zhi Zhen (2023) Leadership skills towards employee engagement in SMEs. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This study's purpose is to find out how leadership skills affect employee engagement in small and medium-sized businesses (SMEs). The study focuses on three key leadership skills: communication skills, problem-solving skills, and mentoring skills. The conceptual framework proposed that these skills are key factors that influence employee engagement in SMEs. To test this concept, a measurement construct was developed using modified measurements from previous studies. A quantitative research method was used, and a structured questionnaire was distributed to employees of Mingu International Trading Sdn. Bhd. in Malim Jaya, Malacca, Malaysia. Convenience sampling was used to choose the sample, which had a size of 82. Data analysis was conducted using SPSS, including correlation techniques, regression analysis, and descriptive analysis. Reliability and validity were assessed using Cronbach's Alpha Table. The study's findings can help SMEs understand how to enhance employee engagement through strong leadership skills.

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