Student satisfaction of effectiveness innovation of microsoft teams

Nasri, Nurul Syazmira (2023) Student satisfaction of effectiveness innovation of microsoft teams. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

Microsoft Teams is a cloud app digital hub that brings conversations, meetings, files and apps together in a single Learning Management System (LMS) (Microsoft, 2018). An app is short for application, which is synonymous with a software program. In UTeM, the application of MS Teams already been used when the country was hit by the Covid-19 pandemic virus. It is evident from the available literature that research related to instructor support, student interaction and collaboration and student autonomy to the student satisfaction. Therefore, this to study the challenges faced by students and how student do to improve their learning performance during MS Teams using TDT model. The model developed includes constructs such as instructor support, student interaction and collaboration and student autonomy and student satisfaction. An interview based on a questionnaire was used to collect data from the respondents, who were UTeM students. This research uses simple random sampling as probability sampling where samples are randomly selected. The data obtained were analyzed using the face to face. The results of this study indicate that all relevant constructs have shown a positive affects on student satisfaction of MS Teams. As a result, this research can benefit students and educator to develop a better MS Teams for upcoming future.

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