Enablers of the internet of things (IoT) adoption A study on the third-party logistics (3PL) industries in Johor

Chin, Shi Ying (2023) Enablers of the internet of things (IoT) adoption A study on the third-party logistics (3PL) industries in Johor. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

Internet of Things (IoT) is a system or software that enables the linking and exchanging the information with others by utilizing the internet. IoT system can assist the third-party logistics (3pl) industries to handle their work efficiently because it can help the industry in tracking the data conveniently. Due to the increase of the customer demand especially during the Covid-19 pandemic, IoT service plays an essential role in accelerating the process of logistics in 3pl industries. This research is to study the success factors of 3pl industries in the application of IoT in Johor, Malaysia and to determine the relationship between independent variables (perceived usefulness, perceived ease of use and safety) and dependent variable (success factors of 3pl industries in the application of IoT). Data was collected from 169 respondents who are worked in the 3pl industries and know about the IoT system through questionnaire survey. The relevant data for this investigation were gathered using a stratified random sampling method. Besides, there are several analysis methods had been used in this research which as Cronbach’s Alpha analysis, descriptive analysis, Pearson’s Correlation analysis and Multiple Regression analysis. The result shows that all the independent variables have a significant relationship with the dependent variable. There were strong relationship between perceived usefulness and perceived ease of use with the application of the IoT in third-party logistics industries. Thus, the contribution of the finding is the 3pl industries will be more understand about the importance of Internet of Things (IoT) and identify the success factors in the adoption of IoT in the industries.

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