The effects of supply chain integration on firm’s supply chain performance

Khoh, Joo Leh (2022) The effects of supply chain integration on firm’s supply chain performance. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

Integration of the supply chain is the most notable factor in order to establish sustainable competitive advantage in the manufacturing sectors. Despite large numbers of studies related to SCI concept and its dimension have been done, empirical studies by using the data from Malaysia manufacturing firm to investigate the connections between supply chain integration and company supply chain performance SCP received little attention. The goal of this research paper is to determine the impact of SCI towards SCP. This study was conducted using quantitative methods. 129 respondents who work for Malaysia manufacturing company is chosen to complete the questionnaire. The data is collected on a five-point Likert scale. This study will be carried out in Melaka where there are located plenty of manufacturing SMEs. Findings from this research indicated that Supplier integration and Customer integration contributes significantly to SCP, while Internal integration were not drivers of SCP. Manufacturer should establish collaboration on all member of supply chain to improve their supply chain performance. Managers should also focus a lot on customer integration

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