The impact of supply chain practices on SME companies performances in Malaysia

Jamaluddin, Nur Atikah (2023) The impact of supply chain practices on SME companies performances in Malaysia. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

The supply chain is becoming increasingly important. This is because supply chain procedures have an effect on an organization's performance. The goal of this research is to determine the impact of supply chain procedures on the performance of small and medium-sized businesses. The literature has identified a number of issues affecting Malaysian SMEs. The majority of the literature has focused on comparable issues confronting SMEs, such as financing, human resource management, information technology, management inefficiency, regulation, market accessibility, and competitiveness, to name a few. The methodology included quantitative approach, explanatory type, probability sampling, Pearson’s correlation analysis, and multiple linear regression analysis. According to prior study, three variables have been used to measure organizational performance: information sharing, strategic supplier partnership, and customer relationship. A total of 384 questionnaires have been sent out to respondents who work in SMEs. The study discovered several of the empirical findings indicating that the practices had a significant positive impact on supply chain performances. However, the study has several limitations, such as its concentration on small and medium businesses (SME) company. The study's outcomes include explaining the value of supply chain management practices in improving supply chain performance to decision-makers and management. Therefore, this study comes out with the independent variables (strategic supplier partnership, customer relationship, level and quality information sharing factors) influencing organizational performances. The study also finds that level and quality information sharing factors has highest association followed by strategic supplier partnership and customer relationship factors.

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