Reliability and user behavior towards IoT system affect on organizations’ supply chain performance

Bennet Baja, Benronica Janam (2023) Reliability and user behavior towards IoT system affect on organizations’ supply chain performance. Project Report. Melaka, Malaysia, Universiti Teknikal Malaysia Melaka. (Submitted)

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Abstract

This research is about the reliability of IoT system and user behaviour towards IoT system that affecting organizations’ supply chain performance. IoT is what connect individual identified products, machines and human to provide optimized solutions, through sensor devices, data storage and analysis equipment as well as decision-making tools. It is utilized in the organizations to enable efficient management and applied in the supply chain industry for efficient process. Due to Covid, organizations’ explore IoT in which they include it in their supply chain on deeper level in order to counter demand and supply. This research aim to study the organizations supply chain performance after utilizing the IoT frequently in their operation. IoT application are widely used, not only in Malaysia, but in European countries it is a critical high-end solution that ensure efficiency throughout their supply chain processes and managerial activity.

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