Service Management System

Rohimah Hanah , Mohd Zain (2010) Service Management System. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

Nowadays, Malcomm Enterprise Sdn Bhd still manages service management division to customer or company with manually. Development system this is aim to smooth company management process and overcome problems faced company' management. In company said present lack a system which involves service record management to customer or company. This cause they face some problem about customer record or company which made report on damage or new assembly. Accordingly any data possible loss was high. System this also actually focused to recorded data from clients which requested service carried out upper company them. Programming language applies in develop project this is PHP language while data base used is MySQL. Several studies was being conducted during undertaking the project this and among them is by conduct research in Malcomm Enterprise Sdn Bhd Company one myself with Mr Jamel. Mr.Jamel great help from opinion aspect and idea how need system this required currently. A result of project this is created it a system can help the company on manage information they.

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