Organizational Learning Mechanisms During Advanced Manufacturing Technology Implementation In Aerospace Manufacturing Industry

Aris, Nurin (2019) Organizational Learning Mechanisms During Advanced Manufacturing Technology Implementation In Aerospace Manufacturing Industry. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

Aerospace manufacturing sector is facing challenges to survive in the modern world due to rapid globalization and technological advancements. Advanced manufacturing technology (AMT) implementation has been proven to improve firms’ competitiveness. However, organizational learning (OL) is perceived as important to promote effectiveness in implementing AMT. This research aims to identify the various learning mechanisms undertaken by the aerospace manufacturing firm during AMT implementation and explain how organizational support affects OL. This research adopts its variables from Huber’s Organizational Learning Framework; knowledge acquisition, knowledge interpretation, knowledge distribution/sharing and organizational memory. Organizational support is added as a factor affecting OL. The findings of this qualitative research are analyzed using thematic analysis to identify common themes during the semi-structured interviews with multiple informants from an aerospace manufacturing firm in Malacca. Based on the data analysis, the firm uses various learning mechanisms namely knowledge acquisition (internal and external knowledge source), knowledge interpretation (further actions and improvements), knowledge distributing/sharing (townhall, buddy system, performance review, CTRM TV, classes, meetings), and organizational memory (learning from failure, database, design library). Secondly, organizational support aids the firms’ OL by giving allowances and providing employees with opportunities to be promoted. This research can act as a guide for other aerospace manufacturing firms in finding the right learning mechanisms and recognize the effect of organizational support on organizational learning.

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