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The role of service innovation in digital technology industry

Amri, Nor Balqis (2020) The role of service innovation in digital technology industry. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The study conducted to the acknowledge the role of service innovation on digital technology industry in the area of Ayer Keroh, Malacca. The problem that has been identified is what issues related on digital technology towards service innovation. There have three objective of this study (i) to examine the importance of service innovation towards digital technology industry employee, (ii) to identify the most significant impact of strategic process on service innovation in digital technology industry, (iii) to determine the risk of service innovation application in digital technology industry. This research is a quantitative method that using the survey item which is questionnaire. In order to analyse the result, the sample size is 150 respondents which is the population targeted from digital technology industries in Ayer Keroh, Malacca.

Item Type: Final Year Project (Project Report)
Uncontrolled Keywords: Technological innovations, Management, Service industries, Management
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Library > Final Year Project > FPTT
Depositing User: Sabariah Ismail
Date Deposited: 09 Mar 2021 08:21
Last Modified: 23 Feb 2024 03:13
URI: http://digitalcollection.utem.edu.my/id/eprint/24969

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