Effect of business excellence practice on operational performance among Malaysian halal food industry

Abdul Halim, Nur Syamiza (2020) Effect of business excellence practice on operational performance among Malaysian halal food industry. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This study is conducted to identify the effect of business excellence practice on operational performance among Malaysian Halal Food Industry. There are three objectives in this study (i) to identify the highest factors of business excellence practice among Malaysian Halal Food Industry (ii) to study the relationship between business excellence practice and operational performance among Malaysian Halal Food Industry (iii) to investigate the impact of business excellence practice on operational performance among Malaysian Halal Food Industry. This research used quantitative research methods, which it is distributed to a total of 10000 population size among Malaysian Halal Food Industry. In this research, the researcher analyzed the relationship and the effect by using the Kruskal-Wallis Test and Spearman’s Correlation. Based on the result of this research, all the independent variable which is leadership, strategic planning, customer management, information analysis, workforce management and operation focus has a significant relationship with operational performance. The result of this research can help the managers and Malaysian Halal Food Industry applies business excellence practice in their organization in order to enhance or help operational performance to be better.

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