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Student satisfaction of living environment, hostel facility, residence management and behavioral intentions at Malaysia higher education institutions

Khairul Azman, Siti Najihah (2019) Student satisfaction of living environment, hostel facility, residence management and behavioral intentions at Malaysia higher education institutions. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The purpose of the study was to determine Student Satisfaction of Living Environment, Hostel Facility, Residence Management and Behavioral Intentions at Malaysia Higher Education Institutions. The objective of this study was specifically i) To examine whether living environment can affect the student’s satisfaction. ii) To investigate the relationship between the student’s satisfaction with the hostel facility. iii) To study the level of satisfaction of students with the services that are provided by the management of the residences. iv) To identify whether the behavioral intentions influencing the satisfaction of the student. This study used the quantitative analysis by using questionnaires as the research instrument. UTeM students under the faculty of technopreneurship that stay at the hostel consist of 100 students. Therefore, a sample of 80 respondents was selected according to Krejcie and Morgan (1970) to answers the questionnaire. A set of descriptive statistic including graph, means, standard deviation and frequency tables were used to present the result of study. Correlations among the variables were calculated using Statiscal Package for Social Science (SPSS) version 20.

Item Type: Final Year Project (Project Report)
Uncontrolled Keywords: Consumer satisfaction, Consumer behavior
Subjects: H Social Sciences > HF Commerce
Divisions: Library > Final Year Project > FPTT
Depositing User: Sabariah Ismail
Date Deposited: 12 Oct 2020 04:07
Last Modified: 21 Feb 2024 03:39
URI: http://digitalcollection.utem.edu.my/id/eprint/24623

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