Study on consumer intention to use e-wallet in Melaka

Mohd Shah, Muhammad Syamim (2019) Study on consumer intention to use e-wallet in Melaka. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This research is focused on consumer intention in using e-wallet. The researcher want to identify the factor that will create the consumer intention to use this new technology. E-wallet is known as a virtual cashless service provided by several payment companies. The research problem is about the safety and ease of using this technology is still underestimated by the consumer. If the consumer will get correct understanding about e-wallet, this technology able to being simply accepted by them. Technology Acceptance Model ( TAM ) are being used in this study in order to anticipate the acceptance of consumer towards e-wallet. The independent variable and the dependent variables of this research have a significant relationship to ensure the suitable result of the study. In conducting this study, the researcher use explanatory research for their research design. To managing the survey method, questionnaires will be distributed to the selected respondent, which is consumer in Melaka. The respondent will being ask about their perception of using e-wallet. The establish data analysis will be use to interpret the data collected from the respondent.

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