User acceptance on managing payment transaction using financial technology (FINTECH) products and services

Zakaria, Siti Rohani (2018) User acceptance on managing payment transaction using financial technology (FINTECH) products and services. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This study aims to investigate the user acceptance on managing payment transaction using financial technology (Fintech) products and services.The user acceptance can be seen through various factors which is performance expectancy,effort expectancy,social influence and facilitating conditions.The researcher wants to identify the relationship between factors user acceptances toward behavioral intention to usage.The study will be conducted in UTeM campus.The theoretical framework development was constructed based UTAUT theory.The methodology of this research is quantitative research method and data collected from 300 of respondents by distributing the questionnaires.The study also generates data analysis by using SPSS version 22.0 to get the results from the data that has been collected through survey.The data obtained will be analyzed using frequency analysis,descriptive statistic,correlation,reliability and the multiple regression analysis.The result shows that just two variables (social influence and facilitating conditions) have significant relationship with the behavioral intention.While the performance expectancy,and effort expectancy is no have significant with behavioral intention.

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