Factors affecting the usage of e-zakat online system

Narsardin, Nur Aisyah (2018) Factors affecting the usage of e-zakat online system. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

This study was attempted to investigate the factors that affecting people behavioural intention towards usage of e-zakat online system.The purpose of this research is to identify and determine whether perceived ease of use, perceived usefulness,security and privacy,trust,and knowledge about zakat system will impact people behavioural intention towards usage of e-zakat online system in Selangor.A survey approach has been adopted in this research where the data collected via structured questionnaire.The questionnaire was distributed to 384 respondents of zakat payers in Selangor,Malaysia.In this research,the researchers developed a new construct in measuring the zakat online usage.The data were then quantitatively analysed using SPSS program.The finding shows that all variables are correlated significantly with online zakat usage.Further analysis using multiple regression analysis indicates that only perceived ease of use,perceived usefulness,security and privacy,and knowledge about online zakat system are significant influence on online zakat usage.This study suggested to zakat institutions that perceived ease of use,perceived usefulness,security and privacy,are important in encouraging online zakat usage.Thus,the results of this study can be a guideline to the zakat institutions to make improvement in terms of online zakat usage in the future.

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