Factor Affecting Communication Barrier Towards The Performance Of Employee In Tenaga Nasional Berhad (TNB), Temerloh, Pahang

Roslan, Suria (2017) Factor Affecting Communication Barrier Towards The Performance Of Employee In Tenaga Nasional Berhad (TNB), Temerloh, Pahang. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

In recent years, communication has become the most important medium in connecting individuals within the organization. Due to the importance of effective communication within the organization, communication barriers need to be addressed to improve employee performance. In reviewing the barriers to communication, employees can identify good performance to increase productivity set by the organization. The aim of this study was to investigate the factors affecting communication barriers towards performance of employee in Tenaga Nasional Berhad (TNB), Temerloh, Pahang. This study used quantitative methods to collect and analyze data. Therefore, the questionnaire will be used to collect primary data. Effective communication between employees in the organization and the public can improve employee performance. By overcoming the barriers of communication, employees can interact more effectively to ensure that the information can be delivered quickly and accurately. The survey was conducted through a questionnaire to study the communication barriers that affect employee performance. The selected sample consisted of TNB Temerloh, Pahang. The data collected were analyzed using descriptive analysis. The study found that there is a relationship between communication barriers and employee performance. But, there are two factors that do not have an impact on employee performance.

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