The Impact Of Information System (IS) Success Towards Employees’ Performance : A Case Study On Continental Tire Petaling Jaya, Selangor, Malaysia.

Muhd Salleh, Rohayu (2017) The Impact Of Information System (IS) Success Towards Employees’ Performance : A Case Study On Continental Tire Petaling Jaya, Selangor, Malaysia. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

For many years researchers have been troubled with the evaluation of Information Systems (IS) concluding to a lack of understanding as to the time,methods and tools for measuring the impact of IS success towards employees’ performance.Motivated by this lacuna in the literature, this research explored the relationship between IS success towards employees’ performance.The theoretical framework is based on the Delone and McLean’s (D&M) IS success model which is widely adopted in the IS research. Based on a comprehensive literature review on the older and more recent studies the research framework incorporated several new items used by researchers for the measurement of the D&M dimensions.This research contributes to existing research in the following ways. First,this study extends our knowledge on IS effectiveness as we adapted and modified DeLone and McLean's model of IS success to investigate a relationship between independent variables and dependent variable.The results indicate a significant statistical link between IS Success and employees’ performance measures.

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