Factors Contributing To The Sustainability Of 5s' Program In Malaysia Hotel Industry

Mohd Nasir, Nur Haziratul Anis (2017) Factors Contributing To The Sustainability Of 5s' Program In Malaysia Hotel Industry. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

The World is increasingly growing forward and we as humans have to follow the passage of time to ensure we do not miss and away from the stream changes. Hand in hand with modernization, government has taken strategic decision to elevate the tourism industry in Malaysia with each of tourism organization must take drastic measure to upgrade their organization so that this idea become a reality. Parallel with this idea, one of the most flexible ways for tourism organization can achieve is with changes of 5S’ programs in their workplace. The employee factors become the determinant of this 5S’ level of implementation towards their organization. This study will release the hesitation of hotel industry that are applying 5S’ practices or have instinct to jump into this 5S’ practice thus can apply this 5S’ practice that will be classified as their competitive advantage besides can enjoy the smooth and simplified operation in their workplace. The significant drivers concluded from this research are communication with reward and recognition from employees.

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