Personality & Communication Identification Towards A Better Relationship Between Superior & Subordinate At Melaka Chief Minister Department

Yazid, Muhammad Hakim Aiman (2017) Personality & Communication Identification Towards A Better Relationship Between Superior & Subordinate At Melaka Chief Minister Department. Project Report. Universiti Teknikal Malaysia Melaka, Melaka, Malaysia. (Submitted)

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Abstract

The purpose of this paper is to investigate the diverse forms of communicationeffectively in an organization.This research was conducted to ensure the superiorhave better understanding about the dimensions and aspects of the personality and the effective communication towards their subordinates.Therefore,the communication quality between superior and subordinate in the organization can be improvised.The methodology of this research is using a questionnaire where Junior Eysenck Personality Inventory (JEPI) test is used.The research will be held at Malacca Chief Minister Department (MCMD) and it is to identify the factors that enhance the communication skills between the superior and subordinates at MCMD.The results show that out of 60 questionnaires given.Furthermore,81% subordinate with Sanguine personality had relationships with the ease for the superior to deal with.On the other hand,subordinate with a 14% of Choleric,4% of Phlegmatic and 1% of Melancholic appears are more likely to be hard to deal with.The conclusion of this paper indicated that superior who want to have an appropriate communication, after selection of communications channels,should have a comprehensive plan according to their environment and organization.This is because a good communication from a superior towards their subordinates will lead to employeemotivation.When employees feel that communication from management is effective,it also canlead to feelings of job satisfaction,commitment to the organization and increased trust in the workplace.

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