Strategic Procurement : Efficiency Improvement In Procurement Systems At PHN Industry Sdn. Bhd.

Saa'din, Sarah Izzati (2014) Strategic Procurement : Efficiency Improvement In Procurement Systems At PHN Industry Sdn. Bhd. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

Despite e-procurement's benefits, most firms are slow in adopting it. The performance of procurement process has been attracting great attention from the practitioners, academicians and researchers due to poor performance resulting from non-adherence to proper processes and procedures. This research has primarily focused on a single company by investigating the factors that affecting the procurement performance and analyzing the effectiveness and contributions of efficiency improvement. This research employed quantitative research method and the data are collected from primary sources only where 100 structured questionnaires has been distributed to three branches of PHN Industry Sdn. Bhd. located at Shah Alam, USJ and Melaka. This research using Statistical Package for Social Sciences (SPSS), to analyzed the collected data. As the result, all the independent variables which are the barriers to efficiency, the effectiveness and contributions of efficiency improvement have a positively relationship with the dependent variable which is the procurement systems efficiency. Results also show that the management's role in lowering the knowledge and skills barriers will helps the company to improve its efficiency of procurement systems. As a conclusion, the findings suggest that, by overcoming different barriers affecting efficiency of the procurement performance, procurement department can contributes more than just clerical functions in the company by achieving more competitive advantages.

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