Consumer Protection & Housing Development (Control And Licensing) Act 1966

Fauzi, Nur Asfareza (2014) Consumer Protection & Housing Development (Control And Licensing) Act 1966. Project Report. UTeM, Melaka, Malaysia. (Submitted)

Text (24 Pages) Consumer Protection & Housing Development (Control And Licensing) Act 1966.pdf - Submitted Version Download (523kB)

Abstract

Housing Development (Control and Licensing) Act 1966, (HDA) provides for the control and licensing of the business of housing development in Peninsular Malaysia, the protection of the interest of purchasers and for matters connected therewith. This study examines consumer protection under the HDA against housing developers‟ exploitations. The purpose of the study is to identify the duties of a developer in ensuring a sustainable construction project; examine the extent of consumer‟s protection under Tribunal for Homebuyer Claims in Peninsular Malaysia; and identify the factors that lead to project failures. The method used in this study is survey questionnaires distributed to 100 home buyers and 100 usable data in Peninsular Malaysia. These home buyers have encountered problems ranging from abandoned housing project, projects delays, project release including non-compliance with the Sale and Purchase Agreement. The findings of this study found there is positively relationship between Tribunal and Sustainable Construction to ensure consumer‟s rights are protected. Conversely, the Tribunal provides an avenue for home buyers against defaulting developer, whilst to sustainability construction ensures that natures are preserved. On the contrary, it was found that legal compliance has no relationship with consumer protection. This is due to lack sidle cultures and the fact that law enforcement in Peninsular Malaysia is still lacking. This concurs, with the objectives of the research undertaken. The research aids home buyers to file complaints and the legal enforcers in developing a proper framework to support consumers in seeking avenue against unscrupulous developers.

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