Investigating Factors Influencing UTeM Undergraduate Students' Satisfaction On U-Learn E-Learning System

Sulaiman, Mohd Affendy (2016) Investigating Factors Influencing UTeM Undergraduate Students' Satisfaction On U-Learn E-Learning System. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

The delivery of learning content through the use of internet is becoming very famous. Online learning provides students with flexible time, assistance outside the classroom, and access to the course materials at anytime and anywhere. Universities are now implementing the use of e-Learning as supplementary tool in learning process. Numerous university instructors now use some form of online learning in the delivery of their courses. This study explores the experience of students using e-Learning at a university. This research will assist instructors at university in understanding students’ satisfaction and in the development and delivery of learning content, so that students' learning experiences will be enhanced. This study used and quantitative methods to measure students' satisfaction with U-Learn e-Learning System. Questionnaires were distributed to a selected sample of students that use U-Learn. The fully-structured quantitative questionnaires were self-administered. The data collected were analyzed statistically through the use of SPSS software. The study revealed important factors of online learning satisfaction are including delivery methods, content, interaction, and system operation. The findings also indicated that students’ satisfaction with U-Learn e-Learning System is at moderate level.

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