Performance Appraisal With Job Satisfaction And Quality Of Supervisor-Employee As A Moderator Variable In Syarikat Air Malacca Berhad (SAMB)

Perumal, Shamala Devi (2014) Performance Appraisal With Job Satisfaction And Quality Of Supervisor-Employee As A Moderator Variable In Syarikat Air Malacca Berhad (SAMB). Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

The aim of the research is to determine whether performance appraisal relation with employee job satisfaction. Performance appraisal have four indicators which is clarify of performance expectation, level of communication between supervisor and employee, trust in supervisor, and fairness of performance appraisal process. Besides that, the study will also identify the relation of quality of supervisor – employee as a moderating variable between performance appraisal with job satisfaction. In addition, this study is also giving some recommendation on improving the relationship between supervisor and employee in an organization. The research study used quantitative method as a research instrument. Descriptive statistics was used to analyze the respondent characteristics while reliability test, factor analysis, and regression analysis was used to analyze the data for this study. In findings, relation between performance appraisal with job satisfaction was analyzed through Pearson Correlation simple regression and found that there is significant relation between those variables. Then, the multiple regressions were used to test the moderator variable and the outcome revealed that there is positive significant having a moderator variable between performance appraisal and job satisfaction. Lastly, researcher gives suggestion on how to improve the relationship of supervisor – employee such as provide actionable suggestion to employee, clarify the performance expectation on both sides of employer and employee, good communicator, loyal to employee, and treating the employee fairly throughout the performance appraisal where it can increase the level of job satisfaction among employees in Syarikat Air Malacca Berhad (SAMB).

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