The Factor Influence Of E-purchasing On Sale Of Bus Ticket Industry Of Melaka Central

Khairul Anuar, Hashim (2015) The Factor Influence Of E-purchasing On Sale Of Bus Ticket Industry Of Melaka Central. Project Report. UTeM. (Submitted)

Text The factor influence of e-purchasing on sale of bus ticket industry of Melaka Central 24 pages.pdf - Submitted Version Download (277kB)

Abstract

This research was addresses about the influences on Development of an Online Bus Ticketing System web portal to enable users, the bus operators and the customers to make an online bus ticket sale or purchase. It also act as an operation tool for bus operators to operate their organization smoothly. This research will be find the relationship between E-commerce, Portal, Security and Payment method with the online bus ticketing system. Usually, bus ticket purchase has been over the counter in bus terminals but today it has evolved with the rapid expansion of ecommerce system. Thus, prior to developing the system this research critically assess and study the reason on the evolution and the current e-ticketing systems. This paper also addresses the problems faced by customers and bus operators especially on long wait to purchase a bus ticket, illegal bus operators and unsafe environment. This research studies some issues on implementation and also recommendations on how Online Bus Ticketing System web portal can take place effectively. This research was praises on a star ranking system based on monthly sales, bus operator popularity and law traffic infractions. This research also recommends a Decision Support System to deal with the customer’s constraint whereby it provides consistent choices to a customer to make decision. This research includes the development of a prototype Online Bus Ticketing System web portal to provision the research objective. This web portal will assist in future development that would support a fully incorporated system that links bus operators to customers, bus operators to bus operators, bus operators to other mode of transport workers, bus operator to businesses and bus operators to government agencies.

Actions (login required)

View Item