A study of awareness of cloud computing toward manufacturing small and medium enterprises (SMEs) : a case of Melaka

Toh, Hui Cheng (2015) A study of awareness of cloud computing toward manufacturing small and medium enterprises (SMEs) : a case of Melaka. Project Report. UTeM. (Submitted)

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Abstract

Cloud computing is a relatively new concept in the IT industry. Cloud computing is a basically a single system that is on the Web that can store and run applications. Nowadays, SMEs are faced with several challenges which negatively affect their growth and sustainability, such as marketing factors, financial issues, management skills and lack of investment in Information and Communication technology (ICT). The evolution of ICT solutions such as cloud computing, have the potential to counter some of the challenges that SMEs are facing. However, most technologies are not adopted due to lacking knowledge and perceptions on their potentials and value. Therefore this paper research with the objective to investigates the awareness of cloud computing within SMEs in Johor. In addition, the paper research also to identify SMEs perceptions on cloud computing of the future as an alternative ICT solution. The study adopted qualitative research approach, where case study research designs was used consisting of three SMEs organization. The data was collected through interviews, expert reviews, literature and questionnaires, where a total of 3 SMEs industries of manufacturing field at Melaka participants were used. The findings reveals a lacking levels of cloud computing awareness, thus limited knowledge on cloud computing benefits and services. The findings reveals a lacking levels of cloud computing awareness, thus limited knowledge on cloud computing benefits and services. This paper concludes that the lacking awareness and understanding of cloud computing is the main cause of slow cloud computing adoption amongst SMEs in Melaka. The paper concludes by recommending methods which can be used to increase SMEs awareness of cloud computing.

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