A study on worker's capabilities and innovativeness in ICT SMEs

Nurfatin, Rabu (2015) A study on worker's capabilities and innovativeness in ICT SMEs. Project Report. UTeM. (Submitted)

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Abstract

This research, it is a study on a worker’s capabilities and innovativeness in ICT SMEs. This research will be done in ICT Company at Klang Valley. The worker’s capabilities are widely known as the way to create some worker’s to innovativeness. Worker’s capabilities through the learning factors and training factors can create a new virtual way to improve their worker’s more innovate. Clearly, the emergences of information and communication technology (ICT) have been proved that it changed the way for conducting the success. Nowadays, as we know that the information and communication technology (ICT) is one of the fastest growing industries in the world. In order to enhance worker’s capabilities, learning factors and training factors widely used to analyse the relationship worker’s capabilities and innovativeness in ICT industry. A series of survey was conducted to collect data from respondents using quantitative method and the researcher objectives will be achieved and answering the research questions. Data were collected from 100 SMEs companies in ICT sector and the finding shows that there are positively relationships between experiential, teamwork, on job-training and e-learning factor towards worker’s innovativeness. From the results, it shows that the entire hypothesis was accepted based on the data analysis conducted.

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