A study on ISO 31000 : managing risk management system implementation to improve the organization performance : the case of Malaysian Airlines System Berhad (MAS)

Nur Syazwani , Mohd Hanapi (2015) A study on ISO 31000 : managing risk management system implementation to improve the organization performance : the case of Malaysian Airlines System Berhad (MAS). Project Report. UTeM. (Submitted)

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Abstract

Risk management is very important for any industry to reduce risk or threat at any department or activities for company. Managing risk is a plan of challenge for the company, which must face threats increasingly complex and diverse to reduce the threats in the company. In 2009, introduced the standard of the International Organization for Standardization (ISO) 31000 is intended to help organizations to manage risk management systems. In this research, study on ISO 31000 that managing risk management system implementation to improve the organization performance on Malaysian Airlines Industry. The main purpose of this research is to investigate the level of ISO 31000 and the implementation of ISO 31000 in risk management that applies on Malaysian Airlines System Berhad (MAS). In addition, this research focus on ISO 31000:2009, AS/NZS 4360:2004 and OHSAS 18000:2007 to show the improvement of organizational performance through the integrated risk management system. This research used qualitative method to achieve the objectives. A series of interview was conducted to collect respondent’s answers, while data collected were analyzed qualitatively. The researcher conducted a simple meeting with the staff of company as respondents. Besides that, the researcher also used secondary data, such as books, journals, internet and other sources related to this research. The study conducted at Malaysian Airlines System Berhad (MAS) in order to collect the data and make an analysis on the data that has been collected. As a conclusion, an integrated risk management system can improve organizational performance of the Malaysian Airlines System Berhad (MAS). Therefore, the risk management system can help an organization to successfully and improve their performance without the risk or threats for company.

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