Managing Conflict In Cross Functional Project Teams : Case Study At Modenas

Norizatulhuda , Razali (2013) Managing Conflict In Cross Functional Project Teams : Case Study At Modenas. Project Report. UTeM, Melaka. (Submitted)

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Abstract

Current organization literature focuses on describe the role of managing conflict in cross-functional project teams. Cross functional project team function in an integrated manpower enable access to combined intelligence, bring together specialized talents presenting financial areas (Hsich 2009). This study investigates about how people from support from marketing, product research and development and manufacturing section department of their respective among the organization teams in MODENAS perceive and manage conflict in their project work. The research aims at identify conflict management practice influence teams and project performance. To improve the researcher evaluates the relationship between employee involvement and workplace productivity. Analyze the conflict resolution practice corresponding solution to be reducing the conflict in project teams. The survey was conducted in two stage, exploratory interview and questionnaire survey. The study aims to determine whether unresolved emotion-oriented and task oriented conflict could have effect on team performance. Subsequence the best approach adopted to handle emotion oriented and task conflict is determined used. Past conflict management experiences of employee to have positive influence in the handling of cross functional project task. The funding provides implications for further research and management practice in term of managing conflict in organization. KEYWORDS: conflict management, organization project teams, relationship between employee and cross functional project teams, team performance

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