Hardware And Network Maintenance Support System

Lilis Shezleena , Safiee (2005) Hardware And Network Maintenance Support System. Project Report. UTeM, Melaka, Malaysia. (Submitted)

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Abstract

This research included the hardware and network maintenance work did in Toshiba Electronics Malaysia and the main purpose is to develop a better system than available current systems. The main problem here is no efficient system for maintenance works, no proper network connections and PC location,s layout and no troubleshooting guidelines, The solving method is to perform analysis of current systems and proposed system and next, implement the available features, advantages and weaknesses to create a better system. In overall this system using Local Area Network (LAN) as the medium to access the system which is it will be implemented in Toshiba internal portal called Management Rationalization Tools (MRT). This system use Object Oriented Analysis Design (OOAD) as methodology which is it participate Unified Modeling Language (UML) as analysis process. The OOAD implementation is include the development of action diagram, use case diagram, interaction diagram, deployment diagram and class diagram. The result in this research is the development of a system called Hardware and Network Maintenance Support System (HNMSS) to support all the dearth and frailty of current systems and be an effective system for maintenance use.

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